The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Brewster Subaru dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Recycled Paws Rescue, Second Chance Rescue
Green Chimneys Education Program
Green Chimneys Arbor House Youth Shelter
Nuvance Health- Including Putnam Hospital, Danbury Hospital and New Milford Hospital, Ability Beyond
Love Promise Stories from Brewster Subaru
Subaru and Brewster Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Brewster Subaru gives Love and Hope to cancer patients! - Daniela V
Brewster Subaru partnered with The Leukemia & Lymphoma Society (LLS) and Hudson Valley Cancer Center through the Subaru Loves to Care initiative. The partnership involved delivering blankets, and messages of hope to cancer patients. On July 8, 2025, Brewster Subaru personally delivered these items to patients in treatment. Together we have spread warmth, love, and relief to cancer patients and their families as part of Subaru Loves to Care®. The local staff at Brewster Subaru partnered with local LLS and Hudson Valley Cancer Center stuff to visit and pass out blankets to patients fighting cancer. It was a memorable morning of giving back to our community. Many thanks to the devoted staff at Hudson Valley Cancer Center who go above and beyond for all of those affected by blood cancers. Thank you, Brewster Subaru for “loving to care” for our blood cancer patients and for your continued partnership!
Brewster Subaru Teams Up to Support Local Community - Karen D
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Brewster, this is a harsh reality. Helping others strengthens communities, which is why Brewster Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Brewster Subaru have helped nearly 900,000 children and adults in urgent need. On 01/27/2025, Brewster Subaru donated 120 coats to Green Chimneys Community Based Services. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Subaru Loves the Earth - Lexi L
As a Brewster Subaru employee, I’ve always admired our commitment to the planet—but volunteering at our first official Subaru Loves the Earth event this April brought that mission to life in an unforgettable way. Partnering with the Arbor Day Foundation, we hosted a tree giveaway that drew a crowd even before it began. From organizing baby trees to chatting with families who traveled hours to participate, it was inspiring to see so many people eager to take home a sapling and make a difference in their communities. What stood out most was the sense of shared purpose. People weren’t just picking up free trees—they were embracing a promise to nurture the Earth. After the event, the photos and stories we shared on social media received an outpouring of positive responses, extending the impact far beyond those who attended. Seeing customers and community members so moved by our efforts made me proud to be part of Subaru. This event wasn’t just a success in turnout—it was a genuine impact, and I can’t wait to see how the Subaru Loves the Earth initiative continues to grow.
A Gift of Warmth for the Green Chimneys Community - Alexis L
For the second year in a row, Brewster Subaru has teamed up with Green Chimneys and the national nonprofit Operation Warm to bring comfort and care to local children—one coat at a time. On a recent afternoon, the dealership delivered boxes filled with 100 brand-new winter coats to Green Chimneys, a nonprofit organization dedicated to helping children with special needs through nature-based education and therapy. The coats were carefully selected so each child in the Green Chimneys community could pick one to take home—a gift not only of warmth but of love and support. “It’s more than just a coat,” said a Green Chimneys representative. “It’s a reminder that there are people in the community who care.” The coats were provided through Operation Warm, a national organization that creates high-quality coats and shoes for children in need. Their mission extends beyond clothing—they aim to spark confidence, emotional warmth, and a sense of hope, using these simple gifts as powerful tools for connection and community. This act of generosity is part of Brewster Subaru’s ongoing commitment to giving back. By choosing to support Green Chimneys again this year, the dealership is helping to ensure that children not only stay warm during the colder months, but also feel seen, supported, and valued. “We’re incredibly grateful to Brewster Subaru for making a real difference in the lives of our kids,” said a Green Chimneys staff member. “Their kindness warms more than just hands and hearts—it builds a stronger, more caring community.”
Ability Beyond Aids a Special Journey to Independence - Mackenzie A
Ability Beyond is committed to making change within their community one person at a time. They impact the lives of more than 3,000 people with disabilities in towns spanning across Connecticut and New York. Their mission is to discover, build and celebrate the ability in all people. The Brewster Subaru family has expressed that they recognize the impact of this wonderful organization and heartily applauds it. For several years they have chosen Ability Beyond to be the recipient of the annual Share the Love Campaign, which results in a sizable and generous monetary donation each spring. This past May, a check of $31,271.00 was awarded to the leadership team at the Bethel, CT campus. This support is essential in sustaining the many programs offered. As a volunteer for Ability Beyond and a client of Brewster, I am heartened to see the good both organizations bring together. The story below is just one example of how important the support of Ability’s programs are, highlighting one young man’s journey to independence: With perseverance, discipline, self-awareness, and life-changing support from Ability Beyond, Rob was able to make the courageous transition from one of our community living arrangements to his very first apartment, which he shares in Danbury with just one roommate. On his 27th birthday, Rob enjoyed a low-key celebration. He took some time off work at Big Y, went to Cold Stone, and welcomed friends to his own apartment to make dinner. “It’s the first time I felt comfortable on my birthday,” Rob said. “I was in my own space, free to do what I pleased.” That hasn’t always been the case for Rob, who began receiving supportive services when he was 12 years old. Rob’s path to independence has been marked by personal growth and goal-setting. At 15, he focused on building a strong personal hygiene routine. by 18, he challenged himself to be less shy—and a stronger advocate for himself. At 21, he recognized that some of his close relationships were holding him back, so he poured his energy into healthy ones. And at 25, he set a goal to live on his own. “I got there at 26,” he said. “That’s pretty close.” Of course, graduating from a CLA to his own apartment required some serious adjustments for Rob. For instance, he suddenly had to remember his own account numbers, which staff used to manage. And rather than traveling with a group every time he wanted to go out, he had to get himself around. “There was a lot of travel training to help Rob gain independence with transportation,” said a Program Manager “Although he was quite reluctant, he has been super successful going from SweetHART that comes straight to the door, to utilizing the city bus.” Now Rob has a new set of goals, like starting a gym routine and channeling the emotions from a tough breakup into his solo rap music. By 30, he hopes to have his driver’s license. Although Rob welcomed the change when he graduated from our CLA after four years, he still goes back to visit and hang out. He said his housemates and staff helped him grow by leaps and bounds as a person. “Ability Beyond is probably the best placement I’ve had since I was 12 years old,” he said. “They understand that we’re human too, and it’s not just what the staff says that goes. They listen to what we have to say.” He added: “It’s been the best opportunity for me to grow, mature, and blossom.” Part of that blossoming was coming out to his mother as a gay man during the COVID lockdown. It was a tough conversation during a historically challenging time, but Rob gained confidence and courage from Ability Beyond team. “Without them, I don’t know where I’d be,” Rob said. Thank you to Ability Beyond and Brewster Subaru for making a meaningful difference in the lives of so many individuals.
Supporting Second Chance Rescue Through the Brewster Subaru Loves Pets Program. - Maria V
Recently I was at a Subaru Loves Pets event at Brewster Subaru and was introduced to their partnership with a very special organization, Second Chance Rescue. I love this dealership for many reasons and have purchased and serviced many cars there over the years. I am also aware that they are a great contributor to many causes and non-profits in the community which has always struck me as admirable, but what I learned at this particular event really blew me away. Not only were they promoting adoptions for dogs and cats that need a home, but they were also collecting donations for the care of abused or sick animals rescued from horrific circumstances and aiding families whose pets would otherwise die if someone didn’t step up to help. I sat down and read several of the stories, which brought tears to me eyes. This one in particular hit me hard as a pet lover and longtime doggie mama. “We received a heartbreaking plea for help from a family desperate to save their dog. Bowser was in critical condition from a foreign body obstruction that caused his intestines to become paralyzed.His family spent thousands of dollars on supportive and diagnostic care when they were informed that he needed life-saving surgery. The estimate was for an additional $8,000, which they didn’t have. We read their plea for help and immediately stepped in. Bowser was transferred to our partner vet, who quickly worked to stabilize him. They first placed an NG tube, removed a significant amount of fluid from his belly, and loaded him up with IV fluids to get him as healthy as possible for surgery. Yesterday morning, surgery was performed, and a large piece of a rubber toy was removed from his small intestine. After surgery, Bowser was listed in serious condition, and we were told the next 24 hours would be imperative to his recovery.We are thankful to share that Bowser woke up today feeling like a brand-new boy and is doing very well. He still has the NG tube in place, but we are hopeful it will soon be removed. His family is at the hospital right by his side, encouraging him to hang on. We want to thank everyone who has donated and prayed for Bowser. We are so grateful for your unwavering support and shared belief in lending a helping hand and keeping families together. Ways to donate to:- www.NYCSCR.org/donate.” This is just one story that I read regarding the work the amazing Second Chance Rescue team is doing. I used the QR code that Brewster provided for donations and said a prayer for Bowser and the other animals in critical need. This beautiful dog is fortunate enough to have a family, but the stories of countless abandoned puppies and older dogs are just heartbreaking. I am very happy to know I helped, and will continue to donate. Hats off to Brewster Subaru for supporting and spreading awareness for the safety and wellness of animals in need.
Students Bloom and Grow at Green Chimneys - Kristin L
As a friend of the Green Chimneys community, we appreciate Brewster Subaru for providing support to our renowned animal-assisted therapy programs. Additionally, we are proud of providing students with a learning environment tailored to individual needs, by identifying their interests and building upon their strengths. Erzra is a wonderful example of exactly this. When he came to us four years ago, Ezra wasn’t succeeding in school. He struggled with anxiety, social interactions, and his class work. Ezra needed a therapeutic educational program that empowered him to achieve new skills and confidence while caring for his well-being and addressing his mental health needs. Thanks in part to supporters like you, he found that in our programs! Research tells us that human-animal and nature-based interactions alone can be therapeutic, but it is through the partnership of our animals, green spaces, and trained staff where the real transformation happens. Ezra’s mom, Jessica has witnessed this transformation. “He has burgeoned into someone who is engaged and excited about academics,”she says. “This is something we didn’t think possible four years ago.” For many of our youth, the confidence built in the nature’s classroom serve as a bridge to building stronger, more trusting human relationships. Ezra has expressed interest in building a pottery wheel, experimenting with cooking and becoming a better photographer. “There’s always something new to learn!” he says. His words ring true at the beginning of another school year when students are looking forward to learning and families are hopeful their children thrive in our care. Thank you Brewster Subaru for playing a role in the success of our students with the Subaru Loves to Help programs and beyond!
Brewster Subaru Partners With The Leukemia & Lymphoma Society - Daniela V
Every three minutes, a person in the U.S is diagnosed with leukemia, lymphoma, or myeloma - blood cancers that often requires patients to endure difficult treatments that leave them feeling weak, cold, and isolated. Since 2016, Subaru has partnered with The Leukemia & Lymphoma Society® (LLS) to provide warmth, love, and relief by delivering over 230,000 blankets along with patient care kits and encouraging messages of hope. Brewster Subaru delivered 80 blankets to Hudson Valley Cancer Center. We are proud to continue this partnership and look forward to many years to come. Thank you all for your continued support to our patients!
Putnam Service Dogs visit Brewster - MaryLee C
I am a big fan of Brewster Subaru; Nelson, the General Manager, is bright light in what could easily be a daunting buying experience, and the service staff has proven to be top notch. This alone is enough to want to do business with these people, but on top of that I was very happy to see that they support a cause near and dear to my heart: Putnam Service Dogs. During a routine service appointment I was in the waiting area when I saw a man and two dogs going through what seemed to be a training exercise. I asked, and sure enough it was. The man introduced himself as a trainer for Putnam Service Dogs and told the group in the area that the dogs were being taught how to react to vehicles being INSIDE a building, and moreover up in the air on the service lifts. It was fascinating! I have a niece that has a service dog supplied by this amazing local service, and it has opened her life in so many ways. I wasn’t aware how much training went into preparing the dogs to be placed with a person in need, but I learned it is years. Wow! Kudos to Brewster Subaru for partnering with Putnam Service Dogs in helping people in the community.
Green Chimney Families Benefit from Operation Warm - Clare R
This winter Brewster Subaru teamed up with Green Chimneys in what is known as “Operation Warm.” This heartfelt initiative gave Subaru dealerships across the country the opportunity to provide children with a brand new winter coat in their choice of color and style and fit. In total, more than ninety coats were picked up by Green Chimney volunteers and donated to the Green Chimneys families throughout the Putnam County area. Clare Rigano, Vice President of Community Based Services for Green Chimneys said, “We would like to thank Brewster Subaru for the generous opportunity to participate in the Operation Warm Campaign and for all the beautiful new coats that were given to many families in our community. The families appreciate them very much, and we hope to continue our partnership with Brewster Subaru in the future!”
