
A Message From Brewster
Subaru
Automobile service is deemed an "essential business"
and remote sales through our Online Showroom are permitted. Customers are welcome to shop from home any time. Our online showroom is open 24/7.Â
Accordingly, the Service Department at our dealership is also 100% fully
operational. The automotive industry has created incredible financial
incentives to help offset the economic impact of the Coronavirus and our
staff is available to assist with sales through our Online Showroom.Â
We are also offering curbside pickup or home delivery to permit you to
take advantage of these amazing offers in a protected manner. Our
Service Department is currently offering COMPLIMENTARY pick up, drop off
and post service interior sanitizing for many of your service needs.Â
We are committed to the health and safety of our customers, employees
and vendor partners and have implemented the following enhanced policies
and procedures for the protection of all of us:Â Â Â
- Enhanced
our cleaning, disinfecting and hygiene protocols across our dealership
and increased the frequency as well with a focus on high-touch areas
like door handles, table surfaces, service counters.  Â
- Provided additional hand sanitizer stations throughout the dealership in both public and non-public areas.  Â
- Transitioning from water coolers to bottled water for the time being.  Â
- Increased use of gloves by staff where appropriate.  Â
- Requiring any employee or vendor with cold or flu-like symptoms to stay home and seek medical care.
- Sanitizing and thoroughly cleaning all customer service cars and loaner cars prior to pickup or delivery.
Our
staff is strictly adhering to the CDC recommendations, are carefully
practicing "social distancing" and ask that you not be offended when a
staff member acts accordingly. We promise to continue to deliver warm
and friendly service with a smile. We are very serious about the health
of the community, our customers and our staff, will continue to
regularly monitor this situation and adjust policies and procedures at
our dealership for the benefit of the health of all we have the
privilege to come in contact with during these trying times.